Pass Guarantee

If you study with Rounds Pro until your Readiness Score says Ready, and you still fail the NREMT, your next 3 months of Rounds Pro are free. This page is the whole of that promise: who qualifies, how to claim, and what you get.

Who qualifies

You can claim if all of these were true:

• You were a Rounds Pro subscriber on the day of your exam. A paid subscription, active that day.
• Your Readiness Score was Ready on the day of your exam. Ready means a score of 85 or higher, the band the app labels Ready.
• You had answered questions in Rounds within the 14 days before your exam. The score is built from your recent work, so a Ready score from months ago does not count.
• You saved your exam date in the app before you sat the exam.
• You failed a real attempt at the NREMT EMT cognitive exam. Practice tests and course exams do not count.

How to claim

Email hello@roundsems.com within 60 days of receiving your result. Include the email address or username on your Rounds account, and your official NREMT result (a screenshot or PDF from your National Registry account is fine). We check your subscription, score, study activity and exam date against our own records, and reply to you by email.

What you get

3 months of Rounds Pro at no charge, delivered as an App Store offer code you redeem on your iPhone. It is service time, not cash: it is not a refund, it cannot be exchanged for money, and it cannot be transferred to someone else. If you are still subscribed when you redeem it, the free months take the place of your next renewal charges. Your rights to request a refund from Apple under Apple's own policies are unaffected.

Limits

• One claim per person, ever.
• The account must be yours and used only by you. Claims on shared accounts, or that rely on false information, are refused.
• The guarantee covers the NREMT EMT cognitive exam. It does not cover the psychomotor (skills) exam, state exams, or course exams.
• We may change or end the Pass Guarantee. A change never applies to an exam date you saved in the app before the change was posted on this page.

This page is part of our Terms of Service.